Clear guidance. Thoughtful strategy. Support from start to finish.
Buying or selling a home is a big decision, and it comes with a lot of moving parts. Our approach is built around education, communication, and collaboration so you always feel informed, supported, and confident throughout the process.
We don’t just step in when it’s time to tour a home or list a property. We’re here to guide you through the entire journey, answer questions as they come up, and help you make decisions that align with your goals.
A Team-Based Approach
Coastal Island Real Estate Group is a close-knit team made up of Jacky, Sara, and Chad. While you’ll typically work most closely with one of us, you always have the full support and experience of the entire team behind you.
We collaborate constantly, lean on each other’s strengths, and share insights so nothing gets missed. This team-based approach allows us to stay responsive, organized, and proactive, even when things move quickly.
Communication Comes First
Clear, consistent communication is at the core of how we work. We believe you should always know what’s happening, what comes next, and why certain decisions matter.
Whether that means regular check-ins, group conversations with everyone involved, or simply being available when questions pop up, we make sure everyone stays aligned. No one should feel left out of the loop during such an important process.
Collaboration Beyond Our Team
A successful transaction involves more than just a real estate agent. We actively collaborate with mortgage brokers, lenders, inspectors, lawyers, notaries, and other professionals involved in your purchase or sale.
By keeping communication open and coordinated, we help reduce stress, avoid misunderstandings, and keep everything moving smoothly. Our goal is to ensure that everyone involved is working together with the same information and the same priorities.
Education Over Pressure
We believe confident decisions come from understanding, not pressure. A big part of our role is to explain the process clearly, break down your options, help you understand the market, and weigh the pros and cons before moving forward.
Whether you’re buying or selling, we take the time to walk through the details so you feel comfortable with every step. Questions are always welcome, and no decision is rushed.
Strategy That Adapts
Real estate isn’t static, and neither is our approach. We stay flexible and ready to adjust as market conditions, timelines, or priorities change.
For sellers, this may mean refining pricing, presentation, or marketing strategy as feedback comes in. For buyers, it could mean reassessing options, timing, or approach as new opportunities arise. We’re always prepared to shift when it serves your best interests.
Thoughtful Marketing, Not One-Size-Fits-All
When it comes to marketing a home, we focus on quality, clarity, and strategy. Every property is different, and how it’s presented should reflect that.
From professional photography and video to written presentation and targeted exposure, our marketing is tailored to highlight what makes each home stand out. We track activity, review feedback, and fine-tune the approach as needed rather than relying on a fixed template.
Support That Extends Beyond the Transaction
Our relationship doesn’t end when the paperwork is signed or the keys are handed over. We’re here as ongoing support and guidance, not just during the transaction, but well after you’ve settled into your next chapter.
Whether questions come up after possession, you’re looking for recommendations for trusted local professionals, or you simply want advice down the road, we’re always happy to help. We value long-term relationships and want you to feel comfortable reaching out anytime, not just when you’re buying or selling.
A More Personal Way to Do Real Estate
We’re lifelong Vancouver Island locals who care deeply about the communities we serve. We value relationships, transparency, and doing things the right way.
At the end of the day, our approach is simple. We want you to feel informed, supported, and confident, not just during the transaction, but well after it’s done.
Curious about what working together could look like?
We’re always happy to answer questions and talk through next steps, whenever you’re ready.
