What Our Clients Say

We are so grateful that we worked with Sara for the purchase of our first home. She is reliable, genuine, and very personable. We especially appreciated that she was sensitive to our needs as first-time buyers and did a great job translating her expertise to work with us on our level. We found the home search and offer process pretty daunting, but Sara made us feel cared for every step of the way. When it came to negotiating our offer, she was calm, confident, and dependable. She never once put pressure on us which made what could have been a very high stress situation feel spacious and under control. She really earned our trust, and we would recommend Sara and Jacky to any of our friends buying a home on Vancouver Island.

I will always highly recommend Sara Brown as a realtor! Sara helped us through the process of buying our first home, and we couldn t have asked for a better experience. She was always available to chat and answered all our questions, never once making me feel silly for asking. As we got closer to closing, Sara really helped ease our nerves and was always one step ahead of any concerns we had. The paperwork provided by Coastal Island Real Estate Group was also so helpful. It clearly outlined the costs involved with closing, which made it much easier to plan and feel confident before buying. Sara was incredibly kind and patient, even letting us view the house a few times between buying and move-in. I know how busy things can get, but she never made us feel like a burden. We can t recommend Sara and the Coastal Island team enough. They made the whole process feel smooth and supportive. I look forward to my friends and family working with them in the future.

Jacky is a top notch realtor and went above and beyond on making the sale of my house a success. His extensive knowledge of the sale process from start to finish and strong relationships throughout the local real estate industry were huge assets. Would happily work with him again and recommend to others!

I can t say enough good things about Sara and her team. I ve had the pleasure working with them both selling and buying, and each experience has been smooth and stress-free. The dedication, hard work, and genuine commitment to making clients feel supported and valued shine through every step of the way. I m truly so grateful thank you for everything!

Sara and her team were incredibly helpful as we purchased our first home. They guided us through viewing the house, making an offer, helped us find the right lender, navigated subject removal, and recommended a lawyer to help us finalize the sale. With so many complicated steps to the process, I am truly impressed with how seamlessly, accurately and efficiently they were able to complete the purchase. I would recommend Coastal Island Real Estate Group to anyone looking to purchase a house.

Working with Jacky and Sara was a pleasure. They listen to what you want/need and help you find the best home or property that suits you. They're down to earth, patient, and to the point. Sara showed us a LOT of houses and properties, she answered all of our questions and was open with us about things that would need fixing or if she felt it wasn't really what we were after. Jacky quickly sold our house when houses are in our area weren't really selling and the market was in a bit of a slump. He priced it well, got us multiple offers, and sold it for over asking price! We were away on vacation at the time, so Jacky and Sara really did everything-from staging and tidying, to working around our tenant's schedule. When it was time to move out, they had cleaners come in, and made selling our place a breeze. They went above and beyond with remembering birthdays, and gave us congratulation gifts when we sold, as well as for our new baby. They genuinely care about the people they work with and they are excellent at their jobs. Hire them and trust that they will do what's best for you!

Sara helped us buy our first home, truly went above and beyond and made us feel so supported along the way. She will always be highly recommended, such a great real estate agent. Thanks again for everything Sara!!

Jacky exceeded our expectations and made the entire process smooth and efficient. He took the lead on coordinating everything needed to get the home ready, which made the sale quick and seamless. We re very grateful for his support and professionalism. Thanks Jacky!

We had an incredible experience with Jacky and Sara! They sold our home very quickly thanks to outstanding marketing and a smooth, professional process. They were easy to communicate with and genuinely supportive every step of the way. When it came time to find our new home, they patiently showed us many options until we found the perfect one. Highly recommend!

Jacky and his team provided friendly and professional service. From my initial meeting with them to review market analysis to staging, photography and listing, the whole team was great to work with. The online listing was so effective I almost wanted to keep my house. Through effective marketing and realistic pricing I happily accepted an offer within days of listing. Coastal Island Real Estate is top notch in all aspects of selling my home. I highly recommend them.